Service

Jerry Pate Company has over 450 combined years of service experience. Our award winning certified service team has experience where it counts, maintaining and repairing our customers’ irrigation and commercial turf maintenance equipment. Our four branch locations and extensive network of field service technicians look forward to providing the best parts and service in the industry. Look no further than to our customers who will testify to the quality of our service, both mechanical and personal.

Our mobile service technicians provide on-site field training and service for your Toro, Club Car, Foley, and many other commercial turf maintenance equipment brands. When it comes time to repair your mowers, grinders, sprayers, top dressers, greens mowers, field groomers, reel mowers, bunker rakes and rotary deck mowers, make Jerry Pate Company your first choice.

Parts and Customer Care

Jerry Pate Company’s award-winning Customer Care team is ready to serve you with a speed and accuracy unmatched in the industry. JPTI prides itself on parts fill rates up to 98% for Toro Performance Parts and shipping accuracy of 99.8%+. We represent the finest product lines in the industry including Toro, Club Car, Echo, Shindaiwa, Echo Bear Cat, True Surface, Kubota Tractors, Turf Pride, Aerway, Pronovost Trailers, Ryan Sod Cutters, Greens Groomer, Golf Lift, ParAide, Standard Golf, Miltona Tools, Vicon Spreaders, Gandy Spreaders, Lely Spreaders, Broyhill Sprayers, and Foley Grinders. With our Irrigation Controller Board Repair and Exchange Program, there is no longer any need to send in your field controller components and wait for them to be repaired and returned. Our Board Exchange Program allows for immediate replacement of your irrigation controller components.

Our new and improved JP Online Account Management System offers parts look-up via PartSmart®, online ordering, one day shipping and technical assistance to help your business. JP Online allows you to manage your account 24/7,  place and track orders, review open orders and invoices, as well as check availability.

Call our Customer Care team at (800) 700-7004, or email customercare@jerrypate.com for assistance.

Warranty

Jerry Pate Company is proud to partner with some of the best manufacturers in the industry.  Our brands offer some of the best in-class warranties available, and we are proud to honor them.  We are committed to meeting and exceeding our customers’ needs by providing quality parts and superior service, and at the same time, honoring our warranty repairs in the most efficient manner possible.  For warranty claims and support, please Click Here.  You can also call our Service Team at (800)-700-7003, or our Customer Care team at (800)-700-7004.

Place an Order with JP Online

Contact our Service Team


Atlanta Service:
(404) 346-5340  or  (800) 282-4792

Birmingham Service:
(205) 945-9144  or  (800) 348-9015

Memphis Service:
(901) 795-2126  or  (800) 700-7011

Pensacola Service:
(850) 479-4653  or  (800) 700-7001

Mobile Equipment Service:
(800) 700-7003

Mobile Irrigation and Pump Service:
(800) 700-7003

Mobile Equipment Service

Jerry Pate Company has over 450 combined years of service experience. Our award winning certified service team has experience where it counts, maintaining and repairing our customer’s irrigation and commercial turf maintenance equipment. Look no further than to our customers who will testify to the quality of our service, both mechanical and personal.

JPTI’s branch locations and field service technicians look forward to increasing our years of experience by providing the best parts and service in the turf maintenance industry.

Our on site field mobile service technicians provide training, delivery and service for your Toro, Foley, Dakota, Club Car, Jacobsen, John Deere and many other commercial turf maintenance equipment brands. When it comes time to repair your mowers, grinders, sprayers, top dressers, greens mowers, field groomers, reel mowers, bunker rakes and rotary deck mowers, make Jerry Pate Company your first choice.

Request Mobile Equipment Service Visit

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Mobile Irrigation Service

Jerry Pate Company is proud to offer parts and service for all that we sell. From Toro, Irritrol, and Rain Bird Irrigation systems, MCI Pump Stations, Otterbine fountains and water features, Harco, Lasco, Nibco, and Leemco valves and fittings, to Toro, Kichler, and Unique lighting systems, Jerry Pate Company is proud to offer parts, service, and support for what we sell via one of our customer care representatives, JP Online, or other team members to ensure our customers are able to get the parts they need, when they need them. Our newly re-designed JP Online provides our customers with the ability to look up and order parts at the click of a button.

Request Mobile Irrigation Service Visit

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