Credit & Customer Care
Jerry Pate Company’s award-winning Customer Care team is ready to serve you with a speed and accuracy unmatched in the industry. JPTI prides itself on parts fill rates up to 98%+ and shipping accuracy of 99.8%+. We represent the finest product lines in the industry including Toro, Club Car, Echo, Shindaiwa, Echo Bear Cat, True Surface, Kubota Tractors, Turf Pride, Aerway, Pronovost Trailers, Ryan Sod Cutters, Greens Groomer, Golf Lift, ParAide, Standard Golf, Miltona Tools, Vicon Spreaders, Gandy Spreaders, Lely Spreaders, Broyhill Sprayers, and Foley Grinders
Our new and improved JP Online Account Management System offers parts look-up via PartSmart®, online ordering, fleet management, one day shipping and technical assistance to help your business. JP Online allows you to manage your account 24/7, place and track orders, review open orders and invoices, as well as check availability. We are committed to meeting our customers’ needs providing quality parts and superior service. A constant review of the customer care standards is important in our line of work, and we strive to meet them for our customer’s needs as well as ongoing business growth.
Call our Customer Care team at (800) 700-7004, or email [email protected] for assistance.
