IT Systems Administrator
Location: Pensacola, FL or Atlanta, GA
Reports To: Information Technology Manager
Job Summary: The IT Systems Administrator is responsible for provisioning, installation, configuring, operating, and maintaining the computer and network hardware, software, and related infrastructure. The IT Systems Administrator will participate in technical research and development to enable continuing innovation within the IT Department. This individual will ensure that system hardware, operating systems, software systems, and related procedures adhere to organizational standards. This position will serve as advanced support for the company’s technical support center.
Primary Duties:
- The IT Systems Administrator is accountable for assisting in the development of VMware hosts, Windows 2016, 2019 & 2022 servers, and Microsoft Office 365. Responsibilities on these systems include provisioning, operations and support, end-user training, maintenance and research, and development. Additional Information Technology related projects will be managed by this position.
- Responsible for systems provisioning including installing new, rebuilding existing, and providing routine maintenance for desktop computers, laptops, servers, and mobile devices. Configure hardware and peripherals. Manage information services, settings, directories, storage, etc. in accordance with standards and project/operational requirements. Experience with MDT preferred.
- Perform daily system monitoring, verifying the integrity and availability of all hardware and software including server resources and VOIP telephone systems.
- Manage the LAN and WAN computer networks.
- Review system and application logs.
- Verify completion of scheduled jobs such as backups.
- Create, update, and delete user accounts as requested. Experience with Active Directory preferred.
- Apply Operating System patches and upgrades on a regular basis.
- Upgrade administrative tools and utilities. Configure and add new services as necessary. Microsoft WSUS preferred.
- Maintain the SAP Business One ERP software system and add-ons.
Competencies/Skills:
- Minimum of Bachelor’s Degree in Information Technology or an equivalent combination of education and technical/professional experience.
- Five years of successful performance in Information Technology or similar experience.
- Technical skills and proficiencies to include: Windows 10/11 Pro, Windows 2016/2019/2022, Microsoft Office 365.
- Experience or ability to quickly learn SAP Business One ERP software system and add-ons.
- Possess ability to prioritize and manage multiple tasks.
- Strong leadership and problem-solving skills.
- Excellent verbal and written communication, presentation, organization, and time-management skills.
- Provide excellent customer service to internal and external customers.
- Positive, energetic, creative personality with the experience and desire to get the job done.
- Be a team member’s advocate. Develop relationships with team members to better gauge the health of the organization by fostering an open environment to discuss any concerns or questions they may have.
- Develop and embrace the culture and style of Jerry Pate Company to maximize the development and growth of yourself and your team.
- The ability to work in a constant state of alertness and safe manner.
Travel:
This role may require travel up to 25 % to our office locations.
About Jerry Pate Company
Jerry Pate Company is the premier provider of outdoor beautification products in the south, and is committed to quality service and exceptional customer care. We proudly represent the industry’s leading products, including Toro, Echo, Shindaiwa, Bear Cat, Club Car, Rain Bird, and many other products. Our customer base includes turf equipment dealers, golf courses, sports facilities, schools and universities, municipalities, irrigation contractors, government agencies, and more.
Servicing eight states in the Southeast, Jerry Pate Company takes pride in having a cohesive work environment that best serves our team members and our customers. With facilities in Pensacola, Atlanta, Birmingham, and Memphis, along with a sales and service team in the field, we are able to put the customer first by providing the finest quality of product and unmatched service in the industry. Our award- winning team has proven year after year that with our high standards, we can meet and exceed our customers’ needs and expectations.
